Forward

Tuesday, May 31, 2011

Our chapter blog went to the dogs

(Photo credit: readinginpublic via Flickr Creative Commons)

Ok, I suppose it's not fair to blame Lucy for not coming up with anything good for our chapter's blog. She tried her best, it was just too much to ask this furry friend to write posts for us with any consistent frequency for this blog. Of course, most canines can't understand the in's and out's of public relations, corporate and nonprofit communications trends or thoughts on the profession. Plus, her spelling was atrocious.

We should have tried to get the PR professionals to handle the writing process. Unfortunately, we've not had a major push within the chapter to offer up this blog as a place for members to write posts. And thus, we haven't had anything new since January. (Face in palms)


But, things are about to change. We've let Lucy run free in the backyard and have now opened the blog up to posts from our fellow PRSA members. 

Here's how you can help: Use the online submission form for your guest post. Blog writing is a great way for PR pros to hone writing skills. If you don't have your own blog, feel free to use our chapter blog submission opportunity to share your thoughts. If you do blog elsewhere, be sure to note where you blog so we can include it.

We're looking for posts that cover public relations trends, tools, topics and more. What's happening in your industry or area of expertise? Be creative and share.

What do you think? Is this a good way to add writers to our chapter blog? Have you wanted to write for the blog but didn't know how? We can't wait to see our members' posts.

Friday, January 14, 2011

Fort Worth Media Panel - Learn from the Locals


The first program of the year did not disappoint.

Those hoping to get insight from the Fort Worth 2011 Media Panel heard from editors about imminent publication changes, social media trends, and tips plus preferences for the local PR professional-journalist working relationship.

Below are highlights from each speaker:

Maricar Estrella, Fort Worth Star-Telegram Social Media Editor:
  • The Star-Telegram is placing more emphasis on the key role social media plays in news production with the creation of her position last year.
  • Mari shared examples of how Facebook or Twitter postings have led to breaking news, albeit, after a thorough journalistic follow-up.
  • Mari also shared that she is a blogger on the mom2momdfw.com site.
  • When sending photos or other attachments, be aware that there’s a 10mb size limit.
  • The following addresses help those wishing to connect with the paper through social media: Facebook: www.facebook.com/fwstar; Twitter: @startelegram; @dfwsuperbowl @maricare (use hashtag #sbst to tweet your Super Bowl experience; best tweet will be featured); Gowalla Super Bowl Trip: http://gowalla.com/trips/27156; FourSquare: @maricar estrella
  • Email Mari at: maricar@star-telegram.com


Robert Francis, Fort Worth Business Press Editor
  • Robert let everyone know to watch for changes soon on the Business Press website.
  • There’s a new owner and perhaps you’ve heard of him before: Rich Connor.
  • Be sure to sign up for Business Press e-mail alerts, which offer local, breaking business news.
  • Keep in mind their weekly deadlines. No need to send notices for events happening after publication.
  • Email Robert at: rfrancis@bizpress.net


Lois Norder, Fort Worth Star-Telegram Managing Editor
  • While newspaper print circulation numbers have gone down, the paper is more widely read – even globally – than ever before.
  • Consider always copying the newsroom (newsroom@star-telegram.com) when sending a release or story idea. Chances are that the reporter who used to cover your beat topic has changed positions.
  • Stay away from attachments for news delivery when possible – editors like the convenience of cutting and pasting pertinent facts from an email text vs. a PDF.
  • Email Lois at: lnorder@star-telegram.com
  • BONUS: For those who didn’t get the handout from Lois Norder, she was kind enough to share that information for us to post here. Thanks Lois!


How to get your press release noticed by the Star-Telegram:
  1. Put the local angle in the subject line. We look for those that highlight local people or places or issues.
  2. Contact the right people. That’s plural, because we have a family of publications, including community newspapers, magazines such as Panache and Indulge and our websites. Call to ask who covers a topic if you haven’t touched base in a while. Be sure to also copy your release to newsroom@star-telegram.com. Except for breaking news, we prefer information via email.
  3. Include a contact name, phone number, and address. We require that for photos and story assignments. 
  4. Make sure we can cut and paste key details. Don’t use read-only pdfs or other web-based forms that will only pick up an entire block of information. 
  5. Time your release. Friday is too late to send information on long-planned weekend events. A month in advance is too soon, except for the biggest events when we want to save a date. For breaking news, send the release immediately and follow up.

Key contacts:
Newsroom@star-telegram.com — For all press releases

lnorder@star-telegram.com — Lois Norder, managing editor for news

cxwilliams@star-telegram.com — Celeste Williams, managing editor for sports and features

cmallette@star-telegram.com — Catherine Mallette, features editor

jfuquay@star-telegram.com — Jim Fuquay, business editor

etrainor@star-telegram.com — Gene Trainor, editor for Grapevine, Colleyville and Southlake weekly

amurray@kellercitizen.com — Alice Murray, editor of the Keller Citizen

nmatocha@thetimesregister.com — Nancy Matocha, editor for Roanoke, Westlake, Trophy Club and Haslet weekly

arogers@mansfieldnewsmirror.com — Amanda Rogers, editor of the Mansfield News-Mirror

mbaker@star-telegram.com — Max Baker, editor of the Arlington Citizen-Journal

lwinter@weatherford.com — Lance Winter, editor of the Weatherford Telegram

Monday, November 29, 2010

Passing the torch of the chapter presidency

PRESIDENT’S COLUMN -- Tom Burke, APR, Greater Fort Worth PRSA

It’s great to return home after an incredible five weeks in Turkey.

Turkey is a hidden gem; at least it was to me. I’m glad I discovered this amazing country, full of the most genuine, happy, caring, proud and fun-loving people you will ever meet. If the opportunity to visit Turkey arises, seize it. Or just create the opportunity for yourself. You’ll be glad you did.

[Note: Tom was in Turkey taking part in the IBM Corporate Service Corps.]

Not only is it good to be back in the U S of A, it’s good to be back during the holiday season, which is one of my favorite times of the year. Especially when the TCU football team is undefeated and all through the land there’s talk of the Horned Frogs perhaps playing in the national championship game! But the end of this year also means that my term as president of Greater Fort Worth PRSA is about over.

Passing the torch

When you’re president of an organization like the Fort Worth PRSA chapter, time can move very, very slowly, and your term can seem to go on and on. But time also flies. In many ways, it seems only yesterday that I was entrusted with the leadership of this incredible group. I am ready, however, to pass the torch to Carol Murray, APR. The chapter is in good hands.

[Photo by stevemoraco via Flickr Creative Commons]

Thank you to Carol, who presided over the board and chapter the nearly two months I was in Turkey, and who was as fine a president-elect as a president could hope for. Thanks, also, to the other officers and the board members, all of whom made this a successful and unforgettable year. A special thanks to Andra Bennett, APR; Laura Van Hoosier, APR; and Marc Flake, former presidents who accepted other officer roles this year and always were ready with feedback, guidance and recommendations. It says a lot about an organization when leaders step forward year after year to contribute their expertise. And thank you to the new members who assumed leadership roles. You are our future, and the trust and respect you earned this year will serve you well.

This has been one of the most energizing, fulfilling and amazing years of my 35-year career. I only hope that in some way I helped make 2010 as memorable for others as it has been for me.

Thank you.

Saturday, November 6, 2010

Congratulations, Dr. Amiso George

Dr. Amiso George, APR, Fellow PRSA, was recently inducted into the PRSA College of Fellows at the 2010 International Conference. 

The Greater Ft. Worth Chapter of PRSA held a reception for Amiso at Dos Gringos on October 29. 


Dr. George with two of her TCU students.
 
Group shot of the PRSA Fellows from the Fort Worth chapter, including (from left) Mary Dulle, APR; Carolyn Bobo, APR; Dr. Doug Newsom, APR; Bill Lawrence, Dr. Amiso George, APR.

 Dr. George at her induction ceremony

 Dr. George at her induction ceremony

Dr. George with Dr. Julie O’Neil (left) and Carolyn Bobo, APR (right) 

Read the full release from PRSA on the 2010 College of Fellows Inductees. Amiso George, Ph.D., APR, Fellow PRSA, is an associate professor of strategic communication at Texas Christian University.

Friday, September 10, 2010

Translucency and the No Comment Debate in the Era of Transparency (September)

The following are notes provided by GFW PRSA chapter member and past president, Holly Ellman from the September luncheon:
------------------------------------------------------------
Rob Wakefield, Ph.D. and Susan Walton - Brigham Young University

Two years ago Brad Rawlins was one of the first to get information on transparency into the public relations body of knowledge.
Three Concepts of Transparency
1.      Embrace open and honest communication of both successes and failures
2.      Engage with your publics, facilitate ongoing dialogue
3.      Relinquish the intent to hide things to make your organization look perfect
Sometimes there are limitations to what you can say. When and how should you be transparent?
No Comment
There are traditional reasons for not being transparent:
·         You don’t know the answer
·         You feel a different spokesperson, perhaps with more or specialized knowledge, should respond
·         Response involves a legal issue
·         The activity/event deals with personal or confidential information
Consider Translucency. It’s not a replacement for transparency, but is a necessary supplement, or corollary.
Translucency discerns the outline of an object, but does not completely reveal the object.
When should you be transparent?
  1. Is what you are disclosing the truth? (Not just a collection of facts – appropriate context is important.)
  2. Does it meet cultural norms and expectations? (For example, in the Toyota recalls, the Japanese people were insulted that the Toyota CEO addressed the company’s crisis. In this culture, it is sometimes more important to save face.)
  3. Is it authentic? Does it reflect who you are and who you say you are?
  4. Is it the best ethical and emotional choice? Could reputation be damaged?
  5. If releasing the information available at the time, when you know more information will be available at a later date, would you cause someone to act too early without all the facts?
Photo: dbl90 via Flickr Creative Commons
Transparency
A complaint is lodged.
An investigation is launched.
Public is informed about investigation.
The complainant is absolved.
Reputation is potentially damaged.

Translucency
A complaint is lodged.
An investigation is launched.
The complainant is absolved.
Public is informed.
Reputation is maintained.

Toward Translucent Transparency
Does not give permission to hide things.
  1. Most important thing is commitment to open communication with stakeholders to the highest extent possible.
  2.  Maintain open, transparent communication always – in good times and bad – ahead of a crisis as well as in the midst of one.
  3.  Recognize and freely acknowledge that you rarely have all the answers. Say this clearly and frequently, and explain why this is true.
  4. Hold both sides of the debate accountable for transparency. What are the motives on both sides? (i.e., the media)
Question and Answer Period
Translucency is becoming more acceptable to attorneys, who are beginning to realize the importance of the court of public opinion.
In the non-profit world, transparency is hugely important. A lot of the organization’s credibility depends on its past behavior. Carefully think through and explain why you can’t share some financial information, for example. (i.e., problems the Red Cross faced when it was discovered that some of the money donated for Katrina victims went instead to operating funds or to save for future needs)
         

Tuesday, September 7, 2010

Should PRSA Board Service be tied to Public Relations Accreditation?

This is cross-posted from a post by Ft. Worth PRSA member, Dan Keeney, APR.
---
The big debate in public relations circles these days has nothing to do with the outrageous efforts to sully the reputation of  Wiki Leaks founder Julian Assange and its implications for the profession and journalism in general, BP’s ham handed response to the biggest manmade environmental disaster in U.S. history or even whether PR staffers caught posting phony reviews online should be tarred and feathered. Instead, the greatest minds of our profession are embroiled in a no-win argument about whether the Public Relations Society of America should require professional accreditation before being considered for service on the Society’s Board of Directors.


Established in 1964, the Accredited in Public Relations credential (APR) is awarded by the Universal Accreditation Board (disclosure: I earned my APR in 2000). It measures a public relations practitioner’s fundamental knowledge of communications theory and its application; establishes advanced capabilities in research, strategic planning, implementation and evaluation; and demonstrates a commitment to professional excellence and ethical conduct.

The APR credential has nothing to do with a person’s ability to govern effectively on the board of a national PR society. Zip. Zero. Nada.

Currently, PRSA requires that any prospective board member be accredited. When a ground-up rewrite of the PRSA bylaws was proposed last year, the organization’s General Assembly (the PRSA version of Congress) rejected the proposed language that would have stripped accreditation from board requirements. Despite voting a few years ago to drop the requirement that all Assembly Delegates be accredited, the Assembly balked at taking the next logical step.

The reason the PRSA general assembly voted to drop the requirement that Assembly Delegates be accredited (or “decouple” service from accreditation as we called it then) was that doing so eliminated so many highly qualified PRSA chapter leaders. How could a person serve as the president of a large chapter and not qualify to represent that chapter as a PRSA Assembly Delegate?

The rationale for keeping the accreditation requirement for Assembly Delegates then (as it is now for board service) is that it illustrates an organizational commitment to the credential. If PRSA’s leaders aren’t willing to pursue and achieve the credential, how can the organization suggest it has value for everyone else? What kind of PR practitioner would seek a leadership position but not consider it worthwhile to seek this profession’s credential?

That is a pretty good argument, but we aren’t in a world where everything makes sense. The fact is that only about 20 percent of PRSA members have achieved the APR credential. As a result, until the middle of the last decade, the organization basically had a class system of governance. Only 20 percent of the membership had the ability to serve on the PRSA General Assembly and/or Board of Directors. The other 80 percent, for which everything else was the same (including dues) could not participate in leadership.

Included in that 80 percent are highly capable PR practitioners, including accomplished leaders in corporate communications and agency management. Included in that 80 percent are people who have been leaders of the profession for 20 or more years and regularly shape thoughts about effective strategies, trends and ethics. And included in that 80 percent who, until the mid-00s, could not serve as an Assembly Delegate and STILL cannot serve as a PRSA Board Member are practitioners who have given countless hours of their time as leaders at the chapter and regional levels.

It didn’t make sense for the PRSA General Assembly and it does not make sense for the PRSA Board of Directors.

Last year when the general assembly passed an amendment to the proposed new bylaws that re-inserted the accreditation requirement for board service, I thought it was wrong. To make a point, I presented an amendment to re-insert the accreditation requirement for service as a General Assembly Delegate. I knew it would be defeated, but I wanted to make a point that their insistence on requiring an APR for board service made no sense given their vehement distaste for requiring APR for the assembly.

It was and is a blatant contradiction. If you believe accreditation should be a requirement for PRSA leadership, I respect that. But I can’t understand how you can require accreditation for one set of leaders but drop the same requirement for the other set of leaders.

I don’t think anyone really got the point I was trying to make. Turns out PR people are a very literal group and don’t really get irony.

Fast forward to today with forum posts and e-mails flying with semi-respectful insults pitting the leaders of our profession against each other. Each side is entrenched with very little likelihood that many will be influenced by the back and forth argument. But here’s the bottom line:
  • It makes no sense to require accreditation of the PRSA Board of Directors, especially since the PRSA General Assembly dropped the requirement for accreditation for itself and nearly all chapters have no APR requirements for leadership.
  • Given the fact that a majority of the leaders of PRSA chapters, regions and the PRSA General Assembly are not accredited, it is impossible to argue that accreditation has any impact on the ability to govern. The organization is already largely governed by unaccredited PR practitioners.
  • The inability of four out of five PRSA members to serve on the PRSA board regardless of their level of achievement, track record of service to the organization or interest in serving is patently unfair.
  • If the real goal is to illustrate the organization’s commitment to the credential, there must be better ways to accomplish that goal than coupling accreditation and board service.
That last point is where a meaningful and productive conversation really should start, but unfortunately year after year the PRSA General Assembly gets a glossed over report on the status of the organization’s accreditation promotion efforts. Let’s hope this year it is different.
---
This post was shared in the spirit of having a Point / Counterpoint discussion. What do you think? We are also open to posting a counter argument from membership.