Forward

Showing posts with label media. Show all posts
Showing posts with label media. Show all posts

Tuesday, January 8, 2013

Why Media Cover the Sandy Hook Tragedy

Students from Sandy Hook Elementary School returned to school earlier this month after less than a month since Adam Lanza took the lives of 20 students and 7 adults in Newtown, Conn. Many people have asked why the media have covered the tragedy the way they have. In some cases the media has followed the debate over gun control, while other media have followed the intimate detail of what happened on that horrible day, including a real focus on the perpetrator – Adam Lanza. As I have learned over the past 15 years, the media covers what they believe is most relevant to their audience.

With a little help from a couple experts that I reached out to, I hope to help provide some perspective on why tragedies like this are covered in the way they are, though each may be covered differently.

The first story the media try to cover is perhaps too obvious, but the “Facts about the case,” is story number one according to Texas Christian University Associate Professor of Strategic Communication, Dr. Amiso George, APR, Fellow PRSA. In this case, one of the first things that were reported was the name of the suspect and a possible motive along with the number of people believed to be injured and killed. George says the public often want to know, “Why the perpetrator committed the crime, the motive for the crime, whether he was apprehended or not. If he is dead, how that happened. If not, from the time the culprit is arrested and brought to justice is of import to the public.”
5Ws
While putting together the stories, whether broadcast, internet or print, the media consider the 5 Ws and H according to a retired Dallas / Fort Worth television news manager. The first objective is to tell the audience what has happened. She went on to say, no one person says during the daily news meetings, lets cover the killer, they ask what we know and what can we learn today, how does it relate to our local audience.

To help the local audience relate, George says the media, “Look for a similar local case for comparison.” In addition they will look to, “Interview local experts on gun control and related issues and access to mental health. Interviews with psychologists are also important as anxious parents would want to know how and when to talk to their children about the case; what teachers/school officials can do to make the classroom and school premises a safer place for students; what churches or synagogues (especially Sunday School classes) can do to minimize children’s anxiety about such danger.”

In the minutes after the incident and the ensuing hours and days, very specific information can be difficult to come by, so the first piece of information or the most relevant will make the headlines when the deadline is hit. As I read through news comment sections and other social media, I saw a lot of concern that the media was making a lot out of Lanza’s name and perhaps making him a hero to the next killer, but according to George, she believes that the preponderance of that coverage was from the tabloid press, which uses material to sensationalize the story and draw in a larger audience.

 Lt-J-Paul-Vance

As the law enforcement starts to issue reports, heroes and heroines are discovered, but who will talk about their actions? Who will tell the story of those who lost their lives saving the children? Neighbors will be talked to? Friends, family and glory hounds will come forward and must be vetted before they can be quoted or put on air to tell their stories.

The media, by in large cover the incident without bias toward any one side, the simply try to tell a story with information that they have gathered. In some cases, the media have “only seen here” or “first reported here” when a resourceful reporter is able to break a new piece of information based on a quality interview or inquiry to a trusted source. In the end, the media are not trying to champion a cause or publicly convict a suspect. As you take in your news understand what you are reading or watching, is it tabloid – think TMZ, Access Hollywood or Extra; is it an opinion – think O’Reilly, Face the Nation or the editorial section of the newspaper; or is it a news program like the evening news or traditional newspaper.
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This post first appeared on the Murnahan Public Relations Blog. Brian Murnahan, President of Murnahan Public Relations, brings more than 15 years of corporate communications experience in multiple different business sectors, including aviation, oil & gas, privacy, transportation and public policy. Murnahan specializes in media relations, crisis communications, public affairs, community / stakeholder relations, international outreach and media training.

Wednesday, December 19, 2012

Social Responsibility – Share Words of Your Kind Deeds

During this time of year, people often give of themselves more than they do during other parts of the year. Much the same, business needs to be human and give of itself throughout the year and during the holidays. Many businesses do so much for the community, but fail to make sure the key stakeholders know what they are up to.I have worked with some good businesses over the years and would like to highlight some of the good things that each have done.
  • First DFW International Airport, a government entity of all things actually holds an Aviation Career Expo each year in early December to bring in upwards of 4,000 local students to learn about aviation. American Airlines hosts the group with dozens of local businesses that are in the aviation sector from Tarrant County College to what looks to be a flying museum of older planes that are open for inspection.
  • If you ever get stuck at an airport, like DFW, and you need help, you should pick up that scary “white” service phone and ask that person for what you need. DFW has been known to give out diapers, formula, blankets, cots and so much more for those impacted by an unfortunate weather.
  • Chesapeake Energy gave thousands of bottles of water to local charities in 2011 during the 70 plus long streak of blistering heat here in Texas. Not only that, they actually loaded a case (1,700 or so bottles of water) in the back of a pickup and took it to the fire fighters working to extinguish the Parker County wildfires.
  • Then just last week, Epic Helicopters looking to do something to celebrate the holidays, reached out to the Ronald McDonald House to offer a holiday lights tour to one of their residents. Three weeks later 5-year-old Zachary McBride was given the sleigh ride of a life-time with his mom riding right behind him. Zachary's story as seen on CBSDFW - 11.

If your business does good things out of the goodness of its heart, then be sure that you are also telling your customers, business partners or potential clients so that they know what doing business with you is really like.While each of these examples earned mass media coverage, the outreach did not stop there. There was outreach to city councils, county judges, law enforcement, boards of directors and so much more to ensure that the good business was recognized for their good citizenship.

Originally posted on Murnahan Public Relations, Inc's blog.
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Brian Murnahan, President of Murnahan Public Relations, brings more than 15 years of corporate communications experience in multiple different business sectors, including aviation, oil & gas, privacy, transportation and public policy. Murnahan specializes in media relations, crisis communications, public affairs, community / stakeholder relations, international outreach and media training.

Friday, January 14, 2011

Fort Worth Media Panel - Learn from the Locals


The first program of the year did not disappoint.

Those hoping to get insight from the Fort Worth 2011 Media Panel heard from editors about imminent publication changes, social media trends, and tips plus preferences for the local PR professional-journalist working relationship.

Below are highlights from each speaker:

Maricar Estrella, Fort Worth Star-Telegram Social Media Editor:
  • The Star-Telegram is placing more emphasis on the key role social media plays in news production with the creation of her position last year.
  • Mari shared examples of how Facebook or Twitter postings have led to breaking news, albeit, after a thorough journalistic follow-up.
  • Mari also shared that she is a blogger on the mom2momdfw.com site.
  • When sending photos or other attachments, be aware that there’s a 10mb size limit.
  • The following addresses help those wishing to connect with the paper through social media: Facebook: www.facebook.com/fwstar; Twitter: @startelegram; @dfwsuperbowl @maricare (use hashtag #sbst to tweet your Super Bowl experience; best tweet will be featured); Gowalla Super Bowl Trip: http://gowalla.com/trips/27156; FourSquare: @maricar estrella
  • Email Mari at: maricar@star-telegram.com


Robert Francis, Fort Worth Business Press Editor
  • Robert let everyone know to watch for changes soon on the Business Press website.
  • There’s a new owner and perhaps you’ve heard of him before: Rich Connor.
  • Be sure to sign up for Business Press e-mail alerts, which offer local, breaking business news.
  • Keep in mind their weekly deadlines. No need to send notices for events happening after publication.
  • Email Robert at: rfrancis@bizpress.net


Lois Norder, Fort Worth Star-Telegram Managing Editor
  • While newspaper print circulation numbers have gone down, the paper is more widely read – even globally – than ever before.
  • Consider always copying the newsroom (newsroom@star-telegram.com) when sending a release or story idea. Chances are that the reporter who used to cover your beat topic has changed positions.
  • Stay away from attachments for news delivery when possible – editors like the convenience of cutting and pasting pertinent facts from an email text vs. a PDF.
  • Email Lois at: lnorder@star-telegram.com
  • BONUS: For those who didn’t get the handout from Lois Norder, she was kind enough to share that information for us to post here. Thanks Lois!


How to get your press release noticed by the Star-Telegram:
  1. Put the local angle in the subject line. We look for those that highlight local people or places or issues.
  2. Contact the right people. That’s plural, because we have a family of publications, including community newspapers, magazines such as Panache and Indulge and our websites. Call to ask who covers a topic if you haven’t touched base in a while. Be sure to also copy your release to newsroom@star-telegram.com. Except for breaking news, we prefer information via email.
  3. Include a contact name, phone number, and address. We require that for photos and story assignments. 
  4. Make sure we can cut and paste key details. Don’t use read-only pdfs or other web-based forms that will only pick up an entire block of information. 
  5. Time your release. Friday is too late to send information on long-planned weekend events. A month in advance is too soon, except for the biggest events when we want to save a date. For breaking news, send the release immediately and follow up.

Key contacts:
Newsroom@star-telegram.com — For all press releases

lnorder@star-telegram.com — Lois Norder, managing editor for news

cxwilliams@star-telegram.com — Celeste Williams, managing editor for sports and features

cmallette@star-telegram.com — Catherine Mallette, features editor

jfuquay@star-telegram.com — Jim Fuquay, business editor

etrainor@star-telegram.com — Gene Trainor, editor for Grapevine, Colleyville and Southlake weekly

amurray@kellercitizen.com — Alice Murray, editor of the Keller Citizen

nmatocha@thetimesregister.com — Nancy Matocha, editor for Roanoke, Westlake, Trophy Club and Haslet weekly

arogers@mansfieldnewsmirror.com — Amanda Rogers, editor of the Mansfield News-Mirror

mbaker@star-telegram.com — Max Baker, editor of the Arlington Citizen-Journal

lwinter@weatherford.com — Lance Winter, editor of the Weatherford Telegram

Thursday, January 7, 2010

PR Dreams for 2010

This is cross-posted from Linda Jacobson's blog, The Saltlick.

Googling 2010 predictions shows that it’s the 36th-most searched subject on the final day of the decade. I’ve read some predictions, like these, with an enthusiastic nod. Still, I think there’s some of the “daring to dream” aspect that’s missing. That’s what I crave most, the idea that as a PR professional, I can do something in a new and unique way. So, without any prediction whatsoever, here’s my wish list for PR in 2010:
  1. I want to see my elected PRSA leadership affirm accreditation with one voice and promote it. The APR conversation will continue to be circular without a strong, united voice coming from the association’s elected leadership. My wish would result in more knowledgeable PR professionals coming up through the profession and agreement on best PR practices permeating down from the top. I’m tired of hearing the same old arguments about why senior PR pros who don’t possess APR think it’s a bad idea. Get over yourselves already, and together, let’s build up the profession with professional standards and expectations.

  2. I’m wishing for technology that allows PR to deliver green. Instead of just talking about how green an industry is, I’d like to practice green and add in the WOW factor. I can’t wait to deliver a PR communiqué using holographic displays from smart phones and e-mails. Or how about replacing Powerpoint with this type of presentation? Steve Jobs, can you hear me?

  3. Quality content. Repeat that three times please. And then do it. Don’t put something out there that isn’t relevant, fresh and timely. That means PR professionals will need to hone their strategic skills and nurture their journalistic relationships. Spend time doing this instead of putting out a news release every single day. We’ll all reap the benefit of that practice.

  4. Play nice with others. Marketers, advertisers and PR professionals need to be on the same team. Playing to each strength usually gets targeted results. When one of the three legs decides not to do this, the result skews and doesn’t deliver full strength.

I’m sure you have dreams for the PR profession, too. Please share those, so we can all toast them together, and here’s hoping your PR dreams come true in 2010.

Monday, July 27, 2009

Three reasons why PR is no longer the whipping boy

This is cross-posted from The Saltlick blog.

From marketers to journalists to mom bloggers, PR has traditionally been the favorite scapegoat of those in other areas of the communication field. Commonly referred to as purveyors of the “dark side” of communications, public relations professionals have dealt with a tainted label far too long. But that label is a non sequitur now, and here’s why:

1. The economy is a great leveler. Hoards of journalists have exited their profession – and at least some of them have entered public relations, a field they once castigated. I’ve watched this trend with interest and predict that more seasoned journalists will come to view public relations professionals with a lot more respect.

2. Digital deadlines and a “news now” mindset necessitate an alliance. News journalists simply have more to do with fewer resources. Today’s journalist must view PR professionals as a service-oriented commodity, necessary due to digital news timeframes. Newer journalists will welcome strong PR relationships.

3. The mommy blogger PR Blackout yielded backlash. Even Trisha, owner of MomDot.com, admits that she ill chose the name of a one-week campaign whose intent she *claims* was to encourage mom bloggers to get back to the basics of parent blogging. The ensuing conversation split the parent blogging community, yielded poor participation (latest estimates were 20 committed to participating) and had journalists like Cnet’s Caroline McCarthy declaring that “Working with the public relations industry is core to any journalist's (and now blogger's) job, as is the use of press releases and in some cases review products.” It’s a sure sign that whipping up on PR is passé and not to be done.

I also think that PR is naturally embracing strategic relationship management and expectations from an increasingly complex array of stakeholders and publics in a way that marketers and advertisers cannot in Web 2.0. Stakeholder demand for authenticity is placing PR professionals in the leadership role to define corporate values and to sustain interactive relationship building. The result is that the PR profession is building trust with more constituencies than ever before.

Taken together, these markers signal – to me, at least – a new era in PR, one that shows the value of the profession.

Thursday, June 18, 2009

Hack and Flack: Still Adversarial

The Odd Couple (TV series)Image via Wikipedia

From Andra Bennett, APR - Chapter President

My journalist husband and I have considered starting a blog called Hack and Flack, taking off on NPR’s Click and Clack but more like Mary Matalin and James Carville. Remember TV’s “Odd Couple” intro: “Can two divorced men {hack and flack} share an apartment without driving each other crazy?” Neil Hefti music up now.

Those sentiments were all in play at last week’s GFW PRSA luncheon when four publishers/editors of local weeklies [Lucie Allen, publisher/editor of the Spanish-language Panorama News; Lee Newquist, publisher of the Fort Worth Weekly; Blake Ovard, managing editor of The Star Group Newspapers, and Kay Pirtle, editor of the Wedgwood News] and an ex-ombuddy were corralled in a room of PR practitioners.

The weeklies were invited because Greater Fort Worth PRSA members wanted to hear how they were doing financially and how we could work together on news stories.

Oscar, meet Felix.

During the Q&A, Lee Newquist, publisher of Fort Worth Weekly, was asked how PR practitioners could be of the most value to the weeklies. As part of a longer response, Newquist answered, “PR companies, at least on the journalism side of what we do, are problematic because they’re in between (us and) the person with the real answer. I don’t want to talk to a PR person whose sole role in their career is to spin it and make it sound good." There was nervous laughter from the audience, and several Tweets.

Blake Ovard, managing editor of The Star Group weeklies, echoed: “All of the cities have a PIO, and their job is to keep you from getting the story, so they don’t understand why I don’t want to talk to them. They say, ‘Well, I have all your information.’”

At this point, neck hairs began to bristle. Marc Flake, Tarrant County PIO, took umbrage with those statements and stepped forward. He related how he had facilitated the Weekly’s requests for a recent cover story by Peter Gorman that examined issues related to the medical examiner’s office.

“I was very helpful with Mr. Gorman,” Flake said, “and told him who he needed to talk to, gave him background, gave him all the documents (and) contract information he needed. I don’t stay between you guys (and county sources). I help you get the information you need.”

Spontaneous applause erupted from PR crowd.

I found the exchange refreshingly candid -- and disturbingly enlightening. It brought home to me that the adversarial relationship between hacks and flacks is still alive and well.

Some may dismiss weeklies (and indeed all newspapers now) as non-influencers or think their constituents don’t read those papers, so who cares what they think? But with the market share of dailies falling and weeklies currently increasing, we need to have this honest dialogue to bridge the gap of misperceptions.

Maybe the panelists didn’t realize they were in a room with cream of the crop PRSA practitioners, who hold to a PRSA Code of Ethics,which state in part:

HONESTY - We adhere to the highest standards of accuracy and truth in advancing the interests ofthose we represent and in communicating with the public.

LOYALTY-
We are faithful to those we represent, while honoring our obligation to serve the public interest.

FAIRNESS-
We deal fairly with clients, employers, competitors, peers, vendors, the media, and thegeneral public. We respect all opinions and support the right of free expression.

PR practitioners are obligated to our organizations / clients and their stakeholders as well as to the public interest. Journalists are obligated to the public’s right to know, their readers and advertisers. (Yes, advertisers were mentioned several times by the panelists as being quite an important audience.)

Here’s the rub: being honest and ethical doesn’t always translate (in the private sector, anyway) to being as “open” as some of us would like. This is due to a number of reasons, including proprietary information, SEC regs, security concerns and political sensitivities.

As PR practitioners, we have to weigh the benefit vs. risk of responding to certain media inquiries. Brave responders will answer even a hostile reporter in order to provide balance. But cautious ones will favor silence if media objectivity is questionable and they are mischaracterized or taken out of context repeatedly.

In our changing media landscape and diminishing dailies’ prowess, it would behoove PR practitioners to eschew derogatory terms for alternative or community weeklies (punk rags, podunk papers) and appreciate their financial strength and scope of influence among many constituencies.

By the same token, journalists should re-examine their broad-brush generalizations about PR practitioners as spinners and blockers. In light of shrinking news staff and resources, ethical PR pros provide information, assistance and access to high-level sources that will only become more critical for journalists who want to report the truth.

Read about the financial status of the dailies and the hack’s take on it here.

Thursday, April 23, 2009

Words Every PR Pro Should Know

This post is cross-posted from FW PRSA member, Lauren Fernandez's blog

There are many words that every public relations professional should know. Below are four that I think you should never leave home without - preferably in a cool Johnny Bravo lunch pail.

high-five

Preparation

I've heard many say that a PR pro is only as good as their next pitch. But how do you get there? How do you make sure that your message is being heard; that the right outlets and correct beat reporters are receiving your pitch? You prepare and plan. Media plans are an effective tool when outlining your course of action. My media plans to detail this way.
  1. Date
  2. What type of outlets I'm pitching (National Radio, Local TV, blogs, etc)
  3. How I'm doing it (Pitch, Media Alert, etc.)
  4. Angle I'm taking
  5. 3 points I can touch on if I connect with a reporter
Media plans should also include your follow-up time, and if applicable, what you plan to do after the event occurs. Being prepared to pitch a press release is important as well. You will, at best, have 30 seconds to hook a reporter. If it is filled with 'uhms' and stammers, the likelyhood that a reporter will continue to listen to you is pretty non-existent. You don't sound prepared or knowledgeable, and a reporter views you as their first source and connection to a possible story. If they have a hard time with you, that will cast the first impression on your client. Even if it's a great story, if you can't get it out, it means nothing.


Evaluation

The best laid out plans need to be consistently evaluated throughout the process. You need to be able to demonstrate value by setting benchmarks and continuously measuring the impact. If it's not working, change it. A media plan is not set in stone. A reporter hates the idea? Maybe you are pitching the wrong beat. You aren't gaining any traction? It could be because you're not hitting the target audience appropriately. If you continiously evaluate your success and learn from the failures, your plan will go consistently smoother and shows that you can project manage efficiently.



Concise

The two most important skills (in my opinion) for a PR pro to have are writing and research. Writing should be concise and tight, and get straight to the point. Remember the 30 second rule? You need to be able to grab a reporter's attention in the first two sentences. I joke that PR pros have to be ADD because they are constantly switching projects or getting new ideas, and reporters are no different - I had a reporter friend that said unless they can see me sitting in front of them in a cute dress and smiling, they probably will have an image of me in their head as a robot talking/writing to them. If your writing doesn't follow the basic principles (yes, including AP Style) you will be viewed as incompetent by the reporter. It doesn't matter if you have the best hook in the world - if it isn't written well and tight, you might as well forget getting a placement.


Confidence

It seems to be a no brainer, but you have to exude confidence in your professional role. You are the expert. You know the client well and should be passionate about the topic. If you are nervous, a reporter will pick up on that. They will probably ask you harder questions and try to find the "juicy juice" because they think you might slip. Before you pitch a reporter, practice. Write down a few sentences, or opening lines, on your computer to refer to when you're on the phone. Bullet some key points to hit on. Practice in front of the mirror. Pull a co-worker aside and have them fire questions at you. Send a news release to someone who has no link to the company and ask them if they would be interested in reading a story on it. This will give you the confidence that you can pitch a release and have a great story for a reporter to pick up on.

So, what words do you never leave home without?

Friday, March 6, 2009

Public relations being hurt by public's cynicism about business

There were more than a few cringe-inducing moments in last night's diatribe against public relations on the Rachel Maddow show on MSNBC. It is illustrative of the populist sentiments of the moment fueled by the tsunami of bad economic news and unfortunate business practices.

I hear and understand what Ms. Maddow and others who are raising their voices in criticism of investing in PR are saying. She is not alone by any stretch. Chicago Mayor Richard Daily thisweek took steps to cancel 11 PR contracts with the city. His administration had come under criticism for wasteful spending and PR was the poster child.

It is important that we as a profession listen to these scathing critiques. It is clear that there is a difference between what we believe we do and what the public believes we do. That is a fact.

So what did Rachel say? Take a look:









Rachel Maddow does her best impression
of Keith Olberman

Well, at least I'm not part of Burson-Marsteller! I'm sure they didn't like to see their brand linked to virtually every bad thing that's happened in this decade.

Michael Cherenson, who heads the national board of the Public Relations Society of America has written on this subject as well in his post, "An Ill-Considered View of AIG and Public Relations," on the PRSAY blog.

"I...doubt very seriously that AIG is engaging public relations firms to soothe the taxpayers’ souls, or portray the company as just another innocent victim in the current economic meltdown. My guess, as it would be in any crisis, is that the reputable and highly qualified public relations firms working on AIG’s behalf are tasked with explaining what happened, what AIG is doing to fix it, why such steps will be effective, and why those steps will prevent future such occurrences. Only then can the process of rebuilding AIG shattered image begin."

Even with the laundry list of "evil" that Maddow read, public relations can play an important role -- not in seeking to manipulate or distract attention -- but in helping an organization understand how it needs to change in order to rebuild trust. We help organizations align what they do with what they say they do. And we provide a clear understanding of what the public wants and needs from them so they can make the necessary adjustments in their attitudes and behaviors.

In times of trouble, organizations have a tendency to turn inward, which is almost never in the best interests of their communities. Public relations can be a catalyst for positive change and greater openness. How do we get that point across in an era of growing cynicism and distrust?

Using Wikis In Marketing And Media Relations

This is cross-posted from PRSA member Kay Colley's Community blog. It is her presentation from the Best of the Southwest Communicators Conference last weekend. The conference was put on by the Texas Public Relations Association and PRSA Southwest District.

Wikis are really good tools to create community. Far better than blogs because they offer a more open environment and an egalitarian approach to participation. Check out this SlideShare presentation and let me know if you agree.
Go to Kay Colley's presentation wiki.

Monday, October 13, 2008

A Cancelled Experiment

The natural gas online education program channel, Shale.TV has been canceled before their first show. Chesapeake Energy, citing “economic challenges” faced by the country and the industry, announced the move to abandon its online media venture.

GFW PRSA recently had Chesapeake's VP, corporate development, Barnett Shale Division, come speak to the chapter about some of the company's communications/PR tactics. She provided some excellent insights based on a wealth of experience and knowledge to listeners.

I was very interested in the Shale.TV information she touched on during th Q&A:
Q - When Shale.tv was announced, your quote may have been heard as demeaning to PR?
A - It was not meant to be demeaning to PR. I think news teams took it personally. I do think it is important to understand difference between corporate advocacy and mainstream journalism. Media is changing. We are doing an experiment and we'll see how it goes.
Unfortunately, we won't get to see how that experiment goes. I was very interested in how this corporate advocacy channel would do for their audience. I was looking forward to hearing about the successes and/or failures of the venture that brought in some recognizable media talent. This looked like an interesting PR challenge for the company.

I will give credit to Chesapeake for the Shale.TV idea. So what if it ruffled some feathers of some media friends. (It was probably more problematic to Chesapeake to have the local community up in arms.)  It would have been interesting to see what kind of measurable impact this experimental venture could have produced for the company.

We all know media is in a state of flux as is the PR industry. With so many tools and tricks to figure out and try, I think more experimentation with creative and unique ideas will only help us be that much more effective for our companies, organizations, and clients.
(photo credit: confusedvision)

Monday, June 2, 2008

Speaking Up for PRSA

The PR industry took an unfair hit from legal analyst Andrew Cohen of CBS related to former White House Press Secretary's new tell-all book. In his report, Cohen accuses PR professionals of making a living on untruths. He even calls out PRSA's ethics:

Apparently, an industry the very essence of which is to try to convince people that a turkey is really an eagle has a rule that condemns lying.

The Public Relations Society of America states: "We adhere to the highest standards of accuracy and truth in advancing the interests of those we represent..." This clause strikes me as if the Burglars Association of America had as its creed "Thou Shalt Not Steal."

Show me a PR person who is "accurate" and "truthful," and I'll show you a PR person who is unemployed.

PRSA wrote a response to Cohen that warrants repeating as many times as possible:

Dear Mr. Cohen,

Regarding your commentary on today’s CBS Sunday Morning, the Board of Directors of the Public Relations Society finds it imperative to affirm the professionalism of public relations practitioners and to take exception with what we regard as a misguided opinion. The PRSA Code of Ethics, to which all members pledge, embodies a strict set of guidelines defining ethical and professional practice in public relations. Professionals who meet the Code’s standards stand in stark contrast to the simplistic, erroneous characterization of the profession you presented.

Contrary to baseless assertions, truth and accuracy are the bread and butter of the public relations profession. In a business where success hinges on critical relationships built over many years with clients, journalists and a Web 2.0-empowered public, one’s credibility is the singular badge of viability. All professionals, including attorneys, accountants and physicians, aspire to ethical standards, and public relations professionals are no different, always striving for the ideal.

For public relations professionals, engaging diverse and often skeptical audiences requires top-flight skills in communications, creativity and even persuasion, but a trust once lost cannot be regained. Unemployment, contrary to your opinion, is reserved for the professional who has lost his or her credibility.

Read the full letter to Cohen on PRSA's Web site.
We are encouraged by the immediate response by national PRSA and the opportunity to reiterate the ethical standards to which we should all adhere. It is unfortunate that high-profile situations become media fodder that is then used to paint wide brush strokes over an organization with professionals that seek to reach out and be effective communicators.